1. Artificial Intelligence

A number of technological advancements and innovations were seen during pandemic in the area of AI. Machine learning and advanced data analytics. It has helped companies detect new patterns of purchasing and deliver better and customized experience to online customers. Tools analyze a huge amount of data and understand underlying patterns. This enables the computer systems to predict human nature, make decisions, recognizing human speech and images. Chatbots managed customer care round the clock when humans were not available. Thus it brought the most benefits in supply chain and retails.

2. 5G is fast-forwarded

5G is acknowledged as the most cutting edge technology and the future of communication. During the lockdown, workers started working from home and needed better connections to stay connected with everyone. Despite the virus, deployment is marching ahead. Many telecommunication companies are constantly working on fulfilling 5G goals. In China, hospitals are making use of 5G powered robots for monitoring patient's temperature and other health applications. 2021 is going to see enormous growth in the case of 5G developments.

3. Analytics are a competitive advantage

Big data and analytics always had a steady growth. Then COVID 19 arrived and the need for data was greater. Big companies and institution like SAS and John Hopkins created health dashboards that collected data from various sources to help businesses and governments to make decisions to protect citizens, stakeholders and employees. We are using analytics and data for tracking contracts. Some big companies like Oracle, Microsoft and Cisco are focused on building data-driven tools for bringing back employees to work safely as the establishments have started to open.

4. VR/AR:

During pandemic when isolated at home people engaged in online entertainment, roamed in virtual holiday destinations and played video games using VR headsets. Various companies experimented with VR platforms for holding conferences, training employees, project collaborations and connecting employees virtually. Scientists also used VR platforms for molecular designing, coronavirus research collaboration and potential treatments and drug designing. Now consumers and businesses both know the potential and utility of this technology and many more things that they can explore in the coming years.

5. Cyber security

During COVID-19 pandemic lockdown thousands of people were working from home there was always a chance that private data was totally vulnerable or maybe not protected properly. This challenge gave the incentive to boost up cybersecurity processes. Cybercriminals were aware of the fear factor and used this to send their viruses. They have made the false domain of COVID19, promising virus protection kits through phishing email and even about cancelled summer Olympics. The hacking of research centers for stealing valuable research data has increased as well as rising ransomware attacks on healthcare institutions.